Frequently Asked Questions
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Types of Therapists
What is a licensed therapist?
Licensed therapists have met all of the state requirements to hold and maintain a professional license. The process of getting licensed takes years of education, thousands of clinical hours of experience, and considerable follow-through. Licensed therapists have earned their credentials and often have niches and specialties, whereas pre-licensed clinicians are more likely to be working to find their “treatment of choice” and “best fit” client. Licensed clinicians are almost always more expensive than their unlicensed colleagues, but you will likely notice the difference their experience brings.
What is a pre-licensed therapist?
Pre-licensed therapists have completed therapy internships and earned their graduate degree, but they have not yet met the state requirements to possess a professional license. They continue to meet with a clinical supervisor. They typically cost more than interns but less than licensed therapists. They may have three to four years of experience doing therapy and may already specialize in one area or another.
What is a practicum/intern therapist?
Interns are students in master’s or Doctoral programs who are earning hours towards licensure. They are learning to be clinicians. They are supervised both at their internship site (where they do therapy) and in school. Interns are newer to the field, and their fees are much lower.
Questions on Therapy
Is therapy right for me?
At Kokua Mental Health and Wellness, we believe therapy is for everyone. Whether you’re hoping to reduce symptoms of severe mental illness or increase daily well-being, there is always space for you here. Please contact us to be matched with a therapist who will best fit your needs.
How long does therapy last?
Each client has a unique background, distinct goals, and varying availability. We often find that significant progress can be made within six to eight sessions. Some clients see progress sooner, others prefer to work more slowly and deliberately if their journey is prolonged.
What is informed consent and disclosure?
Prior to your first session, you will review our Client Services Agreement. This agreement includes Informed Consent and clarifies how information is shared and kept confidential. It should be noted that there are a few exceptions to the limitations of confidentiality, in accordance with Hawaii state law as well as professional ethics and guidelines:
- If your therapist believes you are at risk of hurting yourself or another person, your therapist may breach confidentiality to protect your or parties in potential harm.
- If your therapist suspects child or elder abuse in any form, Tennessee state law requires your therapist to report any relevant information to the proper authorities.
- If your therapist is subpoenaed for court, your therapist may be required to disclose confidential information, though every effort will be given to uphold and protect your rights and you will be notified of the subpoena prior to any disclosure.
About Kokua Mental Health & Wellness
What are your hours?
Our offices are open from 8am to 9pm Monday through Friday. Some therapists also choose to work Saturdays and Sundays. Availability varies depending on the therapist, and we will do our best to accommodate your scheduling needs.
What are your methods of payment?
We accept Visa, MasterCard, American Express, and Discover credit cards. We accept We accept cash, Venmo, PayPal and personal checks. Payment is due at the end of each session.
What is your cancellation policy?
LIFE HAPPENS! Sickness, accidents, and emergencies can be entirely unpredictable and sometimes 24 hours’ notice is impossible. Grace and compassion will be extended to those with extenuating circumstances, and no charge will ever be made when canceling due to inclement weather, or emergency as safety always comes first. Please note, outside of the above, all clinic appointments should be cancelled at least 24 hours in advance, or the full fee will be charged. You can reschedule or cancel your appointment by communicating directly with your therapist.
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